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Terms & Conditions

Last updated · 2026-08-18

The Arabic version of these documents is the primary, legally prevailing and binding version in accordance with the laws of the Kingdom of Saudi Arabia. In case of any conflict or discrepancy between this English translation and the Arabic text, the Arabic text shall prevail.

Welcome to the website of Taur, fully owned and operated by Toura Business Est. (Commercial Registration No.: 7054945428), headquartered in Arar City, Kingdom of Saudi Arabia, owned by حمد فايز حمد الفهد, legally licensed under technological and software development activities (620106, 620102, 620104, 620101).

These Terms and Conditions constitute a legally binding agreement between you (the "User" or "Client") and Toura Business Est.. By browsing, accessing, or submitting requests through this website, you unconditionally agree to be fully bound by these Terms and Conditions.

Clause 1: Website Scope and Nature of Content

  1. The website is an informational and marketing showcase intended solely to present software solutions and collect inbound inquiries from prospective clients. The website does not contain direct e-commerce checkout mechanisms or instant payment gateways.
  2. All pricing, price ranges, estimates, timelines, and information displayed on the website are strictly indicative and non-binding estimates (constituting an invitation to treat and not a binding offer).
  3. No contractual or financial liability is incurred by the Establishment merely through the submission of contact forms or website navigation. Binding commitments are created exclusively through a separate, written, signed Master Services Agreement (MSA) or an official, validated invoice issued by the Establishment.

Clause 2: Complete Disclaimer Regarding Third-Party Platforms

  1. The Client acknowledges and agrees that the software and solutions developed by the Establishment (including, but not limited to, WhatsApp/Telegram Chatbots, custom APIs, iOS applications, and cloud integration) technically rely upon third-party platforms, servers, and infrastructure (e.g., Meta / WhatsApp Business API, Telegram API, Apple Developer Program, Google Play Console, AWS, and third-party hosting providers).
  2. The Establishment explicitly, fully, and irreversibly disclaims any and all legal, financial, and operational liability for:
    • Any server downtimes, service disruptions, technical latencies, or failures caused by such third-party providers.
    • Any account bans, suspensions, usage limitations, or revocations enforced by Meta, Apple, Telegram, or any other third party against the Client's accounts, numbers, or applications.
    • Any policy updates, operational terms, or API pricing adjustments imposed by third parties. The Client remains solely responsible for all external third-party fees and regulatory compliance.

Clause 3: Disclaimer of Commercial Results

  1. Services are rendered on a "reasonable commercial efforts" (best-effort) basis following industry standards.
  2. The Establishment makes no representations, warranties, or guarantees—express or implied—regarding specific business results, revenues, profit generation, operational scalability, or conversion rates resulting from the software, integrations, or bot configurations. The Client assumes full operational and commercial responsibility for the deployment and monetization of the delivered software.

Clause 4: Absolute Limitation of Liability

  1. To the maximum extent permitted by applicable Saudi laws, Toura Business Est., its owner, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or loss-of-profit damages (including loss of business, data loss, reputation damage, or commercial stoppage).
  2. If a final, non-appealable judgment by a competent court determines liability on the part of the Establishment, the aggregate financial liability and maximum compensation payable to the Client—under any legal theory or cause of action—shall be strictly capped at and limited to the actual amount paid by the Client to the Establishment for the specific individual service giving rise to the dispute.

Clause 5: Intellectual Property Rights

  1. All intellectual property rights, trademarks, trade names, system architectures, source codes, UI/UX designs, and technical assets featured on the website or developed by the Establishment remain the exclusive property of Toura Business Est..
  2. No code or bespoke software deliverables shall be transferred to the Client until 100% of all agreed fees are fully and irrevocably settled, subject to the explicit terms of the independent written agreement executed between the parties.

Clause 6: Invoicing and Financial Transactions

  1. Invoices issued by the Establishment are simplified non-VAT invoices (subject to current regulatory tax status).
  2. All monetary calculations are denominated in Saudi Riyals (SAR) and Halalas (1 SAR = 100 Halalas), calculated in the Riyadh time zone (AST / UTC+3).
  3. Issued invoices are final, binding, and non-negotiable once settled or generated.

Clause 7: Governing Law and Exclusive Jurisdiction

These Terms and Conditions shall be governed by, construed, and enforced exclusively in accordance with the Laws and Regulations of the Kingdom of Saudi Arabia. The Client/User unconditionally submits to the exclusive jurisdiction of the Competent Courts of the City of Arar, Kingdom of Saudi Arabia, for the adjudication of any disputes, claims, or legal actions arising out of or related to these Terms, the website, or services provided.

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